Ajaib88 Privacy Policy – Your Privacy Is Fully Protected

This Privacy Policy explains how Ajaib88 ("we", "the platform" or "Ajaib88") collects, stores, uses, discloses and protects your personal information when you use our digital entertainment platform at ajaib88.world.

This policy applies to all users who interact with the Ajaib88 platform — including those who browse the website without registering, active registered members and anyone who communicates with our customer support team. It also covers all services offered by Ajaib88, namely slots, table games, live casino, jackpots, Sports Betting and all our official communication channels.

We are committed to complying with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable data protection legislation. If you are under 18 years of age, you are not permitted to register for or use the Ajaib88 platform and we will not knowingly collect your data.

Ajaib88 collects various types of data depending on how you interact with our platform. The following are the categories of data we may collect:

• Identity data is collected during the registration process and the mandatory KYC (Know Your Customer) verification required of all players.
• Financial data is used solely to process deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX, and withdrawals to your Malaysian bank account.
• Technical data is collected automatically via cookies and standard tracking technologies to ensure account security and a better user experience.
• We do not collect sensitive information such as medical data, sexual orientation, political views or religious beliefs.

Ajaib88 collects your personal data through three primary methods:

• Directly from you: When you register a new account, complete your profile, submit a withdrawal request, contact customer support or fill in any form on the Ajaib88 platform.
• Automatically: While you use our platform, our systems automatically record technical data such as your IP address, device type, connection speed, pages visited and game session duration.
• Via approved third parties: In certain cases, we may receive information from approved payment service providers (such as Touch 'n Go, GrabPay, Maybank2u) or identity verification agencies for security and fraud prevention purposes.

Ajaib88 uses collected personal data solely for legitimate, reasonable purposes as stated below. We will not use your data for any other purpose without prior notice and your consent:

• Account management: To create, maintain, and manage your account on the Ajaib88 platform — including login, identity verification, and profile updates.
• Financial processing: Processes all deposits and withdrawals in MYR via your preferred Malaysian payment method, securely and efficiently.
• Fraud prevention and security: Detecting and preventing fraudulent activity, money laundering, unauthorised access and other security breaches.
• Service improvement: Analyses platform usage patterns to improve the user experience, enhance system stability and develop better new features.
• Service communications: Sends important notifications about your account, changes to our terms, selected promotions (if you have opted in) and security updates.
• Legal compliance: To meet all applicable legal and regulatory obligations, as well as requirements set by relevant authorities in Malaysia.
• Customer support: To provide effective and personalised assistance whenever you contact the Ajaib88 support team.

For marketing and promotional communications, we will only contact you if you have given explicit consent during registration or at a later stage. You may withdraw this consent at any time through your account settings or by contacting our support team.

Ajaib88 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. This is our absolute commitment to every member.

However, in limited and controlled circumstances, we may need to share certain data with the following parties:

• Payment service providers: Providers such as Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and Malaysian banks that process your financial transactions. They receive only the data necessary to process the relevant transaction.
• Licensed game providers: Companies such as Evolution Gaming, Pragmatic Play and NetEnt may receive limited game session data to ensure game integrity and prevent fraud.
• Competent authorities: We will disclose data where required by Malaysian law, court order, or official request from a law enforcement agency.
• Professional advisors: Lawyers, accountants or auditors who are subject to strict confidentiality obligations, where required for legitimate business operations.

Ajaib88 takes data security very seriously. We implement multiple layers of technical and administrative safeguards to keep your personal data protected at all times:

• 256-bit SSL Encryption: All data transmitted between your device and Ajaib88's servers is encrypted using the latest TLS/SSL protocols, meeting international banking security standards.
• Redundant secure servers: Data is stored in data centres that comply with international security standards, with strict physical access controls, fire protection systems, and automated backups.
• Internal access controls: Only Ajaib88 staff who genuinely require access to specific data to carry out their duties will be granted that access, based on the principle of least privilege.
• 24/7 Monitoring: Our automated threat detection system monitors for suspicious activity around the clock and will immediately alert our security team.
• Regular security testing: The Ajaib88 platform undergoes regular penetration testing and security audits carried out by qualified independent parties.

Your personal data will be retained for as long as your account is active or as long as necessary to provide services to you. After account closure, we may retain certain data for the minimum period required by Malaysian law (typically 7 years for financial records) before it is securely deleted.

The Ajaib88 platform uses cookies and similar tracking technologies to enhance your experience, maintain platform security and analyse usage patterns. Cookies are small text files stored on your device when you visit our website.

You can manage or disable cookies through your web browser settings at any time. However, disabling mandatory cookies may affect platform functionality and your gaming experience on Ajaib88.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and Ajaib88's internal policies, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

Ajaib88 maintains a strict stance on child protection. Our platform is intended solely for individuals aged 18 and above, with no exceptions.

We do not knowingly collect, store or process personal data of individuals under the age of 18. Should we discover that data belonging to a person under 18 has been collected inadvertently, we will promptly delete that data and close the associated account.

If you are a parent or guardian and believe your child has registered on the Ajaib88 platform without your permission, please contact us immediately at support@ajaib88.world and we will respond within 24 hours to resolve the matter.

Ajaib88 may update this Privacy Policy from time to time to reflect changes in our data practices, technology, legal requirements, or other relevant factors. We are committed to keeping you informed of any material changes.

• The "Updated" date at the top of this document will always reflect the latest version of the Privacy Policy in effect.
• For significant changes, we will send a notification to your registered email address and/or display a prominent notice on the Ajaib88 platform homepage.
• Your continued use of the Ajaib88 platform after any changes take effect will be considered your acceptance of the updated Privacy Policy.
• You are advised to check this page periodically to stay informed of how we manage your data.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how Ajaib88 handles your personal data, please reach out to us through any of the following channels: